At Learn With Shuvo, we are committed to providing high-quality online education, courses, and digital learning materials. Please read this Return & Refund Policy carefully before making a purchase.
1. Course Purchases
Due to the digital nature of our courses and learning materials, course purchases are generally non-refundable once course access has been granted or course content has been accessed.
2. Eligibility for Refund
Refunds may be considered under the following circumstances:
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Duplicate payment
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Technical issues preventing access to the purchased course or service that cannot be resolved within a reasonable time
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Accidental purchase reported within 24 hours of payment, provided that the course content has not been accessed
All refund requests must be submitted within 3 days of the purchase date, unless otherwise stated.
3. Refund Process
To request a refund, please contact us using the contact information provided on our Contact Us page.
When submitting a refund request, please provide:
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Full name
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Registered email address
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Course name
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Order/payment details
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Reason for requesting the refund
Our team will review the request and notify you regarding the outcome.
Refund Processing Time
Approved refunds will be processed within 7–10 working days after the refund request has been approved.
The time required for the refunded amount to appear in the customer’s account may vary depending on the payment gateway, bank, or financial institution.
4. Non-Refundable Items
The following are generally non-refundable:
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Downloadable digital materials
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Courses that have already been completed
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Courses or materials that have already been accessed
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Promotional or discounted purchases, unless otherwise stated
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Purchases that do not meet the eligibility requirements described in this policy
5. Cancellation Policy
If you wish to cancel a purchase, please contact us as soon as possible.
Cancellation requests may be considered only before course access or content has been provided, subject to the applicable terms of this policy.
Once course access has been granted or the course content has been accessed, cancellation and refund may not be available except in cases specifically covered under the refund eligibility conditions above.
6. Policy Changes
Learn With Shuvo reserves the right to update or modify this Return & Refund Policy at any time.
Any changes will become effective when the updated policy is published on this website. Customers are encouraged to review this policy before making a purchase.